https://towwiththeflow.com/tags/enterprise-hertz/Recent content in Enterprise Hertz on Tow With The FlowHugoen-usSun, 03 May 2026 00:00:00 +0000https://towwiththeflow.com/rental-car-broke-down-who-pays-towing-enterprise-hertz/Sun, 03 May 2026 00:00:00 +0000https://towwiththeflow.com/rental-car-broke-down-who-pays-towing-enterprise-hertz/<blockquote> <p><strong>Quick Answer:</strong> The rental company typically pays for towing if their vehicle breaks down due to mechanical failure. However, if you caused the breakdown through misuse or an accident, you&rsquo;ll likely pay. Always call the rental company first, not your own insurance or AAA.</p> </blockquote> <h2 id="what-to-do">What To Do</h2> <ol> <li><strong>Pull over safely</strong> and turn on hazard lights</li> <li><strong>Call the rental company immediately</strong> using the roadside assistance number on your rental agreement or key tag</li> <li><strong>Do not call your personal AAA or insurance</strong> until you speak with the rental company</li> <li><strong>Stay with the vehicle</strong> unless it&rsquo;s unsafe to do so</li> <li><strong>Document everything</strong> with photos of the car, your location, and any damage</li> <li><strong>Keep all receipts</strong> if you must pay for anything upfront</li> <li><strong>Get a claim number</strong> from the rental company representative</li> </ol> <p><img src="https://towwiththeflow.com/images/rental-car-broke-down-who-pays-towing-enterprise-hertz/mid.jpg" alt="tow truck loading car"> <em>Photo: Pexels</em></p>